A variety of time slots. If you’re returning a product for a refund within 14 days of delivery you will be required to pay the transportation costs associated with return. As long as the item hasn’t been installed or used, we’ll replace, refund or swap it for another suitable product as quickly as possible, hassle-free and FREE OF CHARGE. *Retail customers only. Trade customers, please see Trade Returns policy. I am very upset and disappointed with your service and will not be recommending Victoria Plum to friends and family. VictoriaPlum.com (Victoria Plum Ltd) are retailers and not technical experts in the field of heating, plumbing or bathroom installation. Your bathroom layout - finding room for everything. Simply contact us and we’ll arrange for a courier to collect the returned item(s) or send you a prepaid returns label. Toggle navigation Returns. A Royal Mail collection will set you back £14.99 if arranged by Victoria Plum Larger items over 30kg will be charged at £39.99 if you choose to use the Victoria Plum service. With a wide selection of famous brand names, including Mode Bathrooms, Mira Showers, The Bath Co., Grohe, Triton and more, an award-winning delivery service that fits with your lifestyle, plus 14 day no-quibble returns and extended guarantees, it’s no wonder we’re now the most trusted UK bathroom retailer on Trustpilot. Once the missing part or item has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. Textes à méditer. If you’re not totally satisfied you can return it within 30 days and we will give you a full refund by … My Order * Required Fields. If you find an unacceptable proportion of your tiles are damaged please contact us. If you’re exchanging a product outside of 14 days from delivery but within 365 days, you will be required to pay the transportation costs associated with the redelivery and return. Can I still return items during the COVID-19 pandemic? 5 most common causes of a poor shower experience. Just look out for the Add to compare around the site and revisit this link. This is 8 characters long and only contains letters and numbers. Whilst all our products pass strict quality standards, on very rare occasions you may find an item arrives damaged. For your convenience, you can arrange for your item(s) to be collected or dropped off at your nearest Post Office. You can still return your items, but you will need to chat to one of our friendly customer care advisors to do this. If you need to make any changes or cancel your return, please chat to us as soon as possible and our friendly customer care advisors will help you. to retrieve items you may have added from another We charge this small fee to cover the cost of transportation and processing of Online Security | Before returning your items, please complete the returns section of your delivery note. Do you offer a design and installation service? If there was a surcharge on your original delivery (due to additional transport costs), we'll have to apply a similar charge to your collection. How much does it cost to install a shower? How much does it cost to install bathroom heating? Recommended extras ti complete the job. Check out our blog for fresh inspiration and expert advice. Returns; Support; Support Can I cancel my order? If you have a technical query it should be directed to a suitably qualified professional, i.e. a corgi registered gas installer or a member of the institute of plumbing. We may ask you to confirm your Our Victorian Plumbing team has excellent shipping and return facilities. email address first. Victoria plum website is, easy to use. How can I return an item? + £20 off your first order. Customer Service How can I contact Victoria Plumb? Quick fixes for wheelchair accessible bathrooms. This will depend on the size, weight and type of item(s) being returned. © 2020 All rights reserved. Trade customers please see Trade Returns. For more details, including any collection charges, view our Returns policy. Once the damage has been confirmed, we’ll ensure a replacement is sent free of charge, and with the minimum of fuss. Products that have been used, installed or made-to-order (after inspection with our delivery team) will not be accepted as damaged goods. Then you should definitely check out Victoria Plum: an online-only business which offers stylish bathroom designer items at affordable prices. Eco-friendly, water-saving bathroom range. What is your returns policy? The most beautiful Supermodels. How much does it cost to install a toilet? Returns; Log in; E-mail. You've already flagged this Kagendo Salisbury 1 review. Victoria Plum will only be responsible for any repair work which arises as a direct consequence of a manufacturing defect in the product(s). It's particularly helpful having a tab suggesting what else we need with the product of choice. Victorian Plumbing is a leading retailer of bathrooms online. These damaged tiles can be used for the cuts you will need to make. Up to 60% off December Savings, PLUS 20% off ends in. For more details, including any collection charges, view our Returns policy. As such, we are taking every possible step to ensure our home delivery service is as safe as possible for everyone concerned. Reply. Yes, you can cancel your order using your email address and order reference provided in your confirmation email. The remedy available to the purchaser (or where relevant, the first end user) once the fault has been confirmed, under this standard guarantee is the right to have any products replaced. Trade customers, please see Trade Returns policy. Companies House Companies House does not verify the accuracy of the information filed (link opens a new window) Sign in / Register . If you have any further queries about returning an item, please contact us. This will depend on the size, weight and type of item(s) being returned. You can exchange your product for another up to 365 days after receiving it. At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: **Collection & redelivery fees may apply. Currently, you can only return items online for a refund. We may ask you to confirm your email address first. Don’t worry, if there isn’t the option to return your items online, this could be due to your Trade customers, please see Trade Returns … Discover what's hot now - from sleepwear and sportswear to beauty products. How much does it cost to install a shower enclosure? At Victoria Plum, we make shopping for your complete bathroom online an easy and enjoyable experience by offering you the following: 14 day no-quibble returns** Exchanges up to 365 days after delivery** FREE collection for exchanged products, within 14 days of delivery*** From our headquarters based in Liverpool, UK, we sell a huge range of modern and traditional bathroom products on our online store as well as in our showroom. We’ve come a long way from our humble beginnings, and we’re now one of the largest bathroom retailers in the UK. Read Sanderson_ian18's review of the Victoria Plum - www.victoriaplum.com, 52 of 325 Victoria Plum - www.victoriaplum.com reviews, & compare with other DIY Shops & … Made-to-order items will be inspected with you by our team upon delivery. Can I replace or exchange an item online? We can't accept returns or exchanges for made-to-order items or for products that have been used, partially or fully installed. For small, non-fragile items below 30kg in weight, you may also arrange the return yourself using Royal Mail or a courier. Why can’t I return my items online? Track My Order Return My Order Print VAT Invoice Delivery Information Returns Information FAQ's Contact Us. Adapting a bathroom for disabled or elderly guests. With unwanted items we're more than happy for you to unpack and inspect your items but if you have used or installed your products we won't be able to offer you a refund. Shop By Category. We’d like to reassure you that we are delivering orders and collecting returns as normal, however, until further notice, we cannot enter any property. Skip to main content. Privacy policy. Exchanging a product outside of 14 days from delivery but within 365 days. You can add as many products as you like, there is no limit. How much does it cost to install a bathroom suite? Please contact us if you wish to do this. If you use a combination of home and work computers, plus tablets or mobiles to shop, there is now an easy way to keep track of your selected items. Get Answers to Your Questions Ask a question and get answers from people who are customers of Victoria Plumb. When you’re ready simply visit this page to start comparing your products. Victoria Plumb has collected 288 reviews with an average score of 1.36 On very rare occasions you may find a part or item missing from your order. GB. See all articles Support Can I cancel my order? Privacy and Cookies | Useful. If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. In welcher Häufigkeit wird der Victoria Plum voraussichtlich benutzt? Sitemap If the item is small enough, we’ll send you a prepaid returns label so you can simply pop it in the post, or, if … All in all an easy way to specify. We may ask you to confirm your Returns Can I make a change or cancel my return? Excellent pictures. All VictoriaPlum.com staff are instructed not to give any form of technical advice. Refunds. VictoriaPlum.com, Bridgehead Business Park, Hessle, HU13 0DG We cannot accept responsibility for any loss or damage suffered or incurred as a consequence of failure or delay in reporting defects promptly. If a missing part or item is reported over 30 days after receiving your goods, we’ll be unable to send a replacement. The service available to you will depend on the size, weight and type of item(s) being returned. Basket Checkout. For more details, including collection charges, view our Returns policy. After inspecting your goods, we do ask that any damage be reported as soon as possible to ensure a quick and effective resolution. Order Number * Email Address * Next Step. The world's best bras. order status, payment method or delivery courier. Please make sure you inspect your goods as soon as you receive them and let us know within 30 days of receipt if any part or item is missing, by contacting us. Please make sure you inspect your goods as soon as you receive them and let us know within 14 days of receipt if an item is damaged, by contacting us. Jun 15, 2014 - Images de grands peintres et animations. Choose and pay for your order. email address first. We will not be responsible for, or have any liability to pay for, any losses (financial or otherwise) that are not directly associated with the manufacturing defect that causes you to claim under this standard guarantee. It’s important to us that you’re happy with your Victorian Plumbing purchase. Can I get a copy of my order? Terms & Conditions | In line with our returns policy, you can return your items within 14 days of your order being delivered for a full refund, but you are required to pay for the costs associated with the return. Your basket is loading, this shouldn't take long. Includes accurate dimensions. Click on the following links to jump to the relevant section: If you simply aren’t happy with the look, style or size of your item, we offer a 14 day no-quibble returns and refund policy. The health and wellbeing of both our customers and colleagues is our top priority. Victoria Plum Returns for Refund - For items being returned, there is a charge for returning the goods even within 30 days of purchase. It has helped over a million customers achieve their dreams when it comes to bathroom design by cutting out the middleman and operating online, so they can pass on the reduced costs to their customers. Zuletzt konnte sich beim Victoria Plum Test nur unser Sieger hervortun. 13 easy ways to accessorise your bathroom, Small, non-fragile items below 30kg in weight, Post Office drop off (We’ll send you pre-paid labels), Home collection (Parcel courier—will provide pre-paid labels), Large items, above 30kg in weight or fragile items, Home collection (Specialist 2 person team—will provide pre-paid labels), Exchanges up to 365 days after delivery**, FREE collection for exchanged products, within 14 days of delivery***, A friendly Customer Care Team on hand to guide you every step of the way. If damaged items are reported over 30 days after receiving your goods, we’ll be unable to replace them or offer you a refund. If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. We'll always try to issue refunds as soon as possible and, at most, within 14 days of receiving your returned items. For more details, including any collection charges, view our Returns policy. The sexiest panties & lingerie. You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. What is your returns policy? £20 off discount code is only valid with a minimum spend of £349. Introducing easy-fit, super-stylish flooring, 5 things to consider when choosing your bathroom tiles. Once a fault has been confirmed, we’ll then advise you of the next course of action. Returned items should be in resalable condition and packaged in their original packaging or, where this isn't reasonably possible, packaged in a condition suitable for transport by our couriers. Let's keep in touch Can I still return items during the COVID-19 pandemic? Please see our guide to. Exchanging a product within 14 days of delivery. We may ask you to confirm your email address first. Made-to-order products are not included in either our 14 day returns policy or our 365 day exchange policy, and can only be returned if faulty or not made to the specification given at time of ordering. Share. Your Shopping list is loading, this shouldn't take long. Returns How is Victoria Plumb returns process? VICTORIA PLUM LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity. If you no longer require items from your order, you can return items online from your account, within 14 days of your order being delivered. We'll never share your email address and you can unsubscribe at any time. We also have next day delivery facilities with delivery charges. Log in to your account. Victoria Plumb have a returns Grade of F. As you will see below this is a fraction of the tickets I have received and answer but still no redress all I want is a working toilet seat for the heritage toilet that I bought from them (faulty hinge not working properly ) this is ridiculous way of controlling the faults and returns. Return items should be in a resalable condition and packaged suitably for transport by our couriers. We’re unable to offer you a refund on any missing part or item at any time. This will be charged at the applicable rate at the time of collection. If you want to replace or exchange an item, please chat to us as soon as possible and our friendly customer care advisors will help you with this. Die Redaktion hat im genauen Victoria Plum Test uns jene besten Artikel verglichen sowie alle brauchbarsten Eigenschaften gegeneinander. Alternatively, if you have an online account, go to the "Your orders" section, where you’ll also be able to cancel your order. Victoria plum website is a joy to explore and use. Menu Search. Password. How can I find my order reference? To ensure a speedy resolution, we must be notified of any items that are thought to be faulty as soon as possible. Trade Account. You can return items within 14 days of your order being delivered for a full refund or exchange any items within 365 days, but you are required to pay for the costs associated with the return. Return items should be in a resalable condition and packaged suitablyfor transport by our couriers. How much does it cost to install bathroom furniture? If damaged items are reported outside of this 14 day time period BUT within 30 days of receiving your goods, you’ll still receive a replacement but we’ll be unable to offer you a refund. Creatio named a Leader in the 2020 Gartner's Magic Quadrant for Sales Force Automation Can I replace or exchange an item online? In unserem Hause wird großes Augenmerk auf die objektive Festlegung der Testergebnisse gelegt als auch der Artikel zum Schluss mit der abschließenden Note bewertet. We’ll also be happy to arrange for any alternative items to be sent to you. Yes, you can still return items within 14 days of your order being delivered. Track My Order Wish List. For more details, including collection charges, view our returns policy. If you're exchanging a product within 14 days of delivery, you won’t have to pay the costs associated with the return, although you will still have to pay the delivery cost for your new item where applicable. device. How much does it cost to install a basin? Trade customers, please see Trade Returns policy. Victoria Plum Limited (Company Number 04177694) is a company registered in England and Wales. You can return items online from your account, within 14 days of your order being delivered. In the case of tiles, it is not unusual to have a small proportion of the tiles broken to some degree (e.g. How much does it cost to tile a bathroom? By submitting your email address, you are agreeing to receive marketing emails from VictoriaPlum.com. chipped edges). We’ll either arrange collection, ask for goods to be returned to us or ask for you to dispose of your goods (never dispose of goods without our notification). How quickly does Victoria Plumb resolve customer queries? We can’t accept returns in person at our warehouse and returns can’t be sent using Click and Collect. 365 day exchange not available for Trade customers. ***Redelivery fee may apply. Great savings on some great bathroom… Great savings on some great bathroom products. returns at our distribution centre. Entspricht der Victoria Plum dem Level and Qualität, die ich als Käufer in dieser Preisklasse erwarten kann? If you find an unacceptable proportion of the institute of Plumbing I return my items online a. Are instructed not to give any form of technical advice possible step to ensure a speedy resolution we... Wird der Victoria Plum to friends and family Post Office you have further! To issue refunds as soon as possible the service available to you terms Conditions! Delivery but within 365 days qualified professional, i.e effective resolution safe as possible Victoria! Is 8 characters long and only contains letters and numbers of both customers! To 60 % off December savings, PLUS 20 % off ends in be in a resalable condition packaged. Transport by our couriers 365 days after receiving it soon as possible and, at,. 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