9. Principle # 9. According to this principle, the communication should always be in a simple language. 4. Communication system should not be unnecessarily costly. Feedback is easily obtained in a face to face communication with the help of the facial reactions of the receiver. Quick, effective communication improves prod-uctivity, increases efficiency, and reduces redundancies. Inconsistent messages always create chaos and confusion in the minds of people which is highly detrimental to the interest of the enterprise. i. Simple and proper language have to be used in communication. 8. and using empathy are some of the ways which can make communication courteous and effective. Sometimes, the communicator may make his voice loud or shrill in order to make the communication effective. 7. Clarify ideas before attempting to communicate. They are more effective than impersonal, unilateral and authority-oriented communication. Principles of effective communication 1. 3. These are the ‘Ten commandments of good communication’. The sender should give the meaning of words instead of making the words speak for themselves. Listening is one of the most important tasks of the sender. Communication is the cornerstone of our profession. 5. It should be kept in mind that words do not speak themselves, but the speaker gives them meaning. Communication may take place through speech, hand signals, or other form. Customers and clients! Sender should analyze the needs of information at the receiving end before conveying the message. Principle of Attention: In order to make communication effective, the receiver’s attention should be … Nature of Relationship between Sender and Receiver: Relationship between the sender and receiver should be kept in mind while drafting the communication. So, the communicator or the sender should bear in mind the circumstances and the receiving persons while communicating the message. The need to make communication an effective instrument of organisational cohesiveness and control over it are well recognized. The question is: In what proportion to mix reason with emotion to make a communication deliver the desired results. In others, there may be resistance to repetition of the same communication time and again. The message should be clear and complete. Following principles should be followed in order to make the communication effective: Principle of clarity, i.e., every point in the communication should be clear having no ambiguity and conveying the same sense and spirit. Offer a way to meet personality needs appropriate to the group situation the receiver is in at the time Communication must be made in such a manner that it invites the attention of the recipient to it. Simple language means using ‘familiar words’ while transmitting the information. An advance communication carries with it the danger of ‘forgetting’, on the part of the recipient, while a delayed communication loses its purpose and charm, and becomes meaningless, when the right time for action on it has expired. So, the sender should stop talking, because without stopping the talking, one cannot listen. Constructive and Strategic Use of Informal Groups 20. Business professionals refer to these four skills collectively as effective communication skills. Formal communication has a prominent place among the channels of communication but informal communication is not less important. Most good lawyers have perfected four basic skills and made them into an art form: listening, reading, writing, and talking. A letter from superior to subordinate will exude authority—’Do this, do not do that’ type. The obvious benefit of such a move will be that all those who are invited while making plans for communication and taken into confidence will contribute to the success of the communication system. vi. Take the opportunity, when it arises, to convey something of help or value to the receiver. Disclaimer 8. In other words, it’s all about building trust. Therefore, brevity is the soul of communication. For proper attention, the boss should note that he should not act in the manner he does not expect from others. Introducing Textbook Solutions. Physical and Human Setting 22. Planning for communication aims at determining as to when, how and through what medium communication is to be done among people working at different levels. Take place through speech, hand signals, or both, of the message being interpreted in the rent nearness... Circumstances and the aim of the receiver of the personnel is essential for the society because without stopping talking! 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